Shipping Policy

Shipping Policy

All prices displayed on our website include Swiss VAT (8.1%) and any applicable import duties. You will never be charged additional fees at delivery.

Processing Time

Orders are processed within 1–2 business days. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Options
Method Estimated Delivery Cost
Standard Shipping 5–8 business days CHF 15
Express Shipping 3–5 business days CHF 25
Free Shipping

We offer free standard shipping on all orders over CHF 250.

Duties & Taxes

We ship Delivered Duty Paid (DDP) to Switzerland. This means all Swiss VAT and import duties are included in the prices you see at checkout. There are no surprise charges on delivery.

Tracking

All orders include tracking. You will receive an email with your tracking number once your order has shipped. Please allow 24–48 hours for tracking information to update.

Questions?

If you have any questions about shipping, please contact us at hello@daughtersofindia.net.

Shipping & Returns

Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW.

We endeavour to process your order within 1-3 business days. Orders are dispatched from our studio in Tweed Heads and shipped via Australia Post and Startrack. You'll receive a tracking number by email once your order ships.

Delivery Cost
Regular Post · 3–5 business days $10
Express Post · 1–3 business days $17
Startrack Courier · 1–2 business days $30
Orders over $350 Free


All prices include GST. You can find our full shipping policy here.

We want you to love your Daughters of India piece. If it's not quite right, we offer exchanges and store credit within 30 days of shipment.

  • Exchanges: Need a different size? We're happy to exchange for the correct size free of charge. Lodge your exchange through our Returns Portal.
  • Store credit: If you'd prefer a different style, we'll issue a Daughters of India Gift Card for the value of the product, excluding shipping and duties. Your credit is valid for 5 years and can be used on any piece, including new collections.
  • Items must be returned in original condition — unworn, unwashed with tags attached, folded neatly in the Daughters of India tote bag provided.
  • Returns are accepted within 30 days from shipment. Unfortunately we are unable to honour a return outside of the 30 day return period.
  • A prepaid return label is issued when you lodge your return through the Returns Portal.
  • Returns are processed within 5–7 business days. Store credit is issued as a Daughters of India Gift Card.
  • No returns, store credits, or exchanges on final sale items.

You can find our full returns policy here.

Shipping & Returns

Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW.

We endeavour to process your order within 1-3 business days. Orders are dispatched from our studio in Tweed Heads and shipped via Australia Post and Startrack. You'll receive a tracking number by email once your order ships.

Delivery Cost
Regular Post · 3–5 business days $10
Express Post · 1–3 business days $17
Startrack Courier · 1–2 business days $30
Orders over $350 Free


All prices include GST. You can find our full shipping policy here.

We want you to love your Daughters of India piece. If it's not quite right, we offer exchanges and store credit within 30 days of shipment.

  • Exchanges: Need a different size? We're happy to exchange for the correct size free of charge. Lodge your exchange through our Returns Portal.
  • Store credit: If you'd prefer a different style, we'll issue a Daughters of India Gift Card for the value of the product, excluding shipping and duties. Your credit is valid for 5 years and can be used on any piece, including new collections.
  • Items must be returned in original condition — unworn, unwashed with tags attached, folded neatly in the Daughters of India tote bag provided.
  • Returns are accepted within 30 days from shipment. Unfortunately we are unable to honour a return outside of the 30 day return period.
  • A prepaid return label is issued when you lodge your return through the Returns Portal.
  • Returns are processed within 5–7 business days. Store credit is issued as a Daughters of India Gift Card.
  • No returns, store credits, or exchanges on final sale items.

You can find our full returns policy here.

Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.

Email*
Phone number

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Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.

Email*
Phone number

Something went wrong. Please try again.